aca44 Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legal agreement between the aca44 platform ("Platform", "Website", or "Service") and its users ("you", "member", or "player"). These Terms apply to all services of aca44, including online casino games, sports betting, live games, and promotional offers.

By accessing the website, creating an account, or using any service, you expressly confirm that you have fully read, understood, and accepted these Terms. If you do not agree with these Terms, please stop using the platform immediately.

1.1 Applicable Law

These Terms are governed by the relevant applicable laws. The user acknowledges that it is entirely their own responsibility to verify whether online gaming is legal in their jurisdiction.

1.2 Language and Communication

All official communications from aca44 are conducted in Bengali and English. In the event of a dispute, the Bengali version will be considered authoritative.

2 Eligibility and Age Requirement

The following eligibility conditions must be met to use aca44 services:

• You must be at least 21 years of age.
• Online gaming must be legally permitted in your jurisdiction.
• You must register using your own identity and information.
• No more than one account may exist under the same person's name.
• You must confirm that you have never previously been banned from aca44.

2.1 Age Verification

aca44 may at any time request a national identity card or other government-issued identity document for age verification. If the required verification documents are not provided, the account may be temporarily suspended.

3 Account Registration

3.1 Registration Requirements

All information provided during registration must be accurate, complete, and your own. aca44 reserves the right to close the account and forfeit any deposited funds if false or misleading information is provided.

3.2 Single Account Policy

Each player may hold only one account. If multiple accounts are found under the same person, address, device, or payment method, they will be considered void and all transactions, including bonus benefits, may be cancelled.

3.3 Account Security

You are fully responsible for keeping your login credentials (username and password) secure. Please notify our support team immediately of any unauthorized use of your account. aca44 will not be liable for any loss resulting from third-party use.

3.4 Updating Information

If any information on your account changes (such as email, address, or payment method), it must be updated immediately through support.

4 Deposits and Withdrawals

4.1 Accepted Payment Methods

aca44 currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay

4.2 Minimum Limits

The minimum deposit amount for all payment methods is ৳500. The minimum withdrawal amount is ৳800.

4.3 Withdrawal Process and Timeframe

Approved withdrawal requests are generally completed within 5–30 minutes. Processing may be delayed if identity verification has not been completed before the withdrawal or if an active bonus wagering requirement is ongoing.

4.4 Currency and Tax

All transactions are completed in Bangladeshi Taka (BDT / ৳). The user is solely responsible for paying all applicable taxes and duties.

4.5 Third-Party Transactions

Transactions through anyone else's account other than a payment method registered in your own name are prohibited. If such a transaction is detected, the account may be suspended and the transaction cancelled.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. To receive this bonus, the applicable conditions at the time of registration must be met.

5.2 Wagering Requirements

A 25x wagering requirement applies to all bonuses. This means you must wager 25 times the bonus amount before the bonus funds can be withdrawn. The wagering contribution percentage may vary across different games.

5.3 General Bonus Terms

• Each bonus offer is active for a specific period — the bonus is cancelled after it expires.
• Multiple bonuses cannot be active at the same time.
• Bonuses will be cancelled if bets are placed artificially or systematically to meet bonus requirements.
• aca44 reserves the right to modify bonus terms or cancel offers at any time.
• If evidence of bonus abuse is found, the account may be closed.

5.4 VIP Program

aca44's VIP program has three tiers:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.7% weekly cashback.
• Gold: Up to 1.0% weekly cashback.

VIP tier is determined and adjusted based on the player's activity and engagement on the platform.

6 Betting and Gaming Rules

6.1 General Betting Rules

Each game category has its own rules, which are described in detail on the relevant game page. Players are advised to read the rules of a specific game before starting to play.

6.2 Technical Issues

If a technical error or disconnection occurs during a game, aca44 will determine the round result based on the last recorded data. In such situations, aca44's decision is final.

6.3 Game Providers

aca44 works in partnership with various leading game providers, including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, Ezugi, and many more. Each provider's games are operated by their own software engine.

6.4 Fairness of Results

All game outcomes are determined by a verifiable Random Number Generator (RNG), tested by independent auditors. Game results are not predetermined in any way.

7 Prohibited Activities

• Using the platform for money laundering or any other illegal financial activity.
• Playing games using bots, scripts, or automated software.
• Attempting to breach platform security through hacking, malware, or any other means.
• Intentionally exploiting any technical error for personal gain.
• Colluding with other players to gain an unfair advantage.
• Fraudulent activities against the platform or other users.
• Operating an account using a false identity or a third party's identity.
• Assisting or encouraging any minor to use aca44.

8 Intellectual Property

All content published on the aca44 website — logos, graphics, text, software, interface design, and other elements — is part of aca44's exclusive intellectual property. Reproduction, distribution, modification, or commercial use of this content without written permission is prohibited.

The names, logos, and content of game providers are protected by their respective companies' intellectual property rights.

9 Privacy and Data Protection

How your personal information is collected, stored, and used is described in detail in our Privacy Policy. aca44 uses SSL encryption and modern security technology to keep your information safe.

aca44 never sells your personal information to third parties. Information may be shared with relevant authorities in cases of legal obligation or fraud investigation.

10 Limitation of Liability

aca44 will not be liable for any loss in the following circumstances:

• Loss caused by internet disconnection or technical errors.
• Loss caused by the player's careless disclosure of account credentials.
• Loss caused by failure or delay by a third-party payment provider.
• Any issues arising from changes in online gaming laws in the user's jurisdiction.
• Service disruption due to force majeure events (natural disasters, war, government directives).

10.1 Service Guarantee

aca44 always strives to provide uninterrupted service, but cannot guarantee continuous availability. The service may be temporarily unavailable for maintenance or upgrades.

11 Account Suspension and Termination

11.1 Suspension by aca44

aca44 may suspend or permanently terminate any account without notice for the following reasons:

• Violation of any provision of these Terms.
• Fraudulent, suspicious, or illegal activity.
• Bonus abuse or operating multiple accounts.
• Failure to provide identity verification documents.
• Legal obligations or regulatory directives.

11.2 Termination by User

You can request to close your account at any time through support. You will be given the opportunity to complete any pending withdrawals before closure, but active bonuses will be cancelled.

12 Dispute Resolution

Please submit any disputes or complaints to our support team first. Contact us at [email protected] or through 24/7 live chat.

12.1 Resolution Through Support

Most disputes are resolved quickly through the support team. Once your complaint is received, we will investigate and respond as promptly as possible.

12.2 Disputes Regarding Game Results

In disputes concerning game results, aca44's server logs and the game provider's records will be considered final evidence. Game results will not be changed on the basis of assumptions or claims.

12.3 Chargeback Policy

Filing a chargeback claim through a bank or payment provider is a violation of these terms. Any attempt to initiate a chargeback will result in immediate account suspension and may lead to legal action.

13 Responsible Gaming

aca44 is deeply committed to responsible gaming. We believe that gambling is a form of entertainment — never a solution to financial problems.

13.1 Self-Exclusion and Limit Setting

Players can activate deposit limits, session time limits, or temporary self-exclusion through support. Once self-exclusion is activated, it cannot be reversed before the specified period ends.

13.2 Support

If you are experiencing problems with gambling addiction, please contact our support. Visit our Responsible Gaming page for more information. This service is completely confidential and non-judgmental.

14 Amendments and Termination

14.1 Amendment of Terms

aca44 reserves the right to amend these terms at any time. For significant changes, notice will be provided on the website or sent to your registered email. Continued use of the platform after any changes will be considered acceptance of the revised terms.

14.2 Severability

If any provision of these terms is found to be legally unenforceable, the remaining provisions will continue to be in effect.

14.3 Entire Agreement

These terms, the privacy policy, and the responsible gaming policy together constitute the entire agreement between aca44 and the user.